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About JoinDiaspora


for @podmin@joindiaspora.com @zauberstuhl

10 days ago, after the pod joindiaspora.com was completely broken for three weeks, its podmin wrote this post. I usually keep tabs with still unanswered questions open for a while, so I can ping again. Interestingly, when I wanted to check that post for updates, that post didn't exist anymore. It was deleted by the podmin.

Under the post I asked jd's podmin how he plans to prevent similar issues in the future. I commented that obviously asking for help within feneas didn't help as nobody responded to that question for 3 months.

Lukas then responded by calling me a liar, because somebody did indeed respond! And anyway, this was the first time ever that it took him so long to respond or solve such issues!

And .. wtf?
He was right, he got one response, but that response only added more questions, it was no response to the actual question looking for someone to help maintain the pod.
And I have no idea how on earth he could just state that similar issues never took him so long to respond to or resolve. I mean, just scroll #joindiaspora for a while! Joindiaspora completely looses federation almost every three weeks ("JD's a lonely island again", "Finally seeing other pods' content again after x weeks", etc). It constantly gives 502 or 504 errors to its users when trying to publish posts or uploading photos. Stream isn't loading for weeks. At times where it does actually work, it's mostly so slow that one can barely use it.
Users do talk about it. Users send posts with complaints. Users mention the podmin account and the podmin's personal account. And he usually simply ignores them, for weeks. His reaction this time was no exception, but his usual reaction. See screenshots.

Many people already left joindiaspora, because it's so broken. Other users desperately wait for the account migration tool, so that they can finally leave this broken pod.
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If you don't ever see these posts: What kind of parallel universe are you living in?

So let me ask this again:

How do you plan to prevent such issues in the future? How do you plan to solve the issue of you being the only person with access to the pod/server - the only person who can fix problems?

Deleting your posts whenever someone in the comments asks about the future of your pod won't make JD's problems disappear.

#joindiaspora #jd #diaspora #pod #pods #podmin #podmins #issue #issues #problem #question #dasgehtsonicht #argh
BTW … jd was broken completly for three weeks? RLY? I'm here every day since few months… Yes, there was some problems but completly broken… nah.
@Jakub Klawiter maybe you don't have many contacts on other pods, so you wouldn't notice. But joindiaspora completely lost federation, for three weeks. Nothing you did (posts, comments, likes, reshares, direct messages) could be seen by anyone not on joindiaspora. This is what people mean when they say "jd is a lonely island again" (and jd's podmin confirmed this).
@podmin@joindiaspora.com
joindiaspora’s last month’s active user count fell from 4500 in august 2018 to 940 today

because i closed the registration. many accounts were spam and bot accs.

Other pods have closed registrations as well and didn't loose quite as many users, and they too had spammers and bots before closing registrations. That reasoning doesn't work.
Many questions related to the future of JD and the ticket I posted were answered in private. I didn’t know that I have to report to you…
You don't have to report to me, but you have to report to your users. Everytime jd's not working, your users send mails and messages to me, asking if I could ping you because you never respond to their messages. They believe you are more likely to answer me than them.

If you actually found someone to help you manage the pod - great! I wonder why you don't just say so? The link you provided didn't contain any hint of a successful search. Who should I send future reports to?
JD has a backup solution and no I did not loose data nor resetted all passwords. At the time many accounts were abused for spaming. And mentioned accounts received a password reset. People with invalid mail addresses were able to contact me (which a lot did) and we resolved the issue via a different way.
Well, you talked about 1,500 accounts with resetted passwords. Dennis' account wasn't used for spamming and was still resetted. My three accounts (of which I lost access to two) was resetted although they haven't been spamming. The countless users who complained on diaspora (on other pods, mostly) and on twitter haven't been spamming. And again, people who sent you emails and never got a response.

Anyway, I guess everything was and is fine, there's nothing to improve with jd. People who say there are issues are either dreaming or making stuff up. Everything's perfect.
btw, joindiaspora is currently not reachable again.
Ted diaspora
For about 6 hours now...
I’m sure it’s just Sidekiq!!!1
Fla diaspora
Well, there is something we can do: finish the migration feature and release next major version.